Welcome to Warringah IT. This is our support website which allows us to remotely support and solve your IT issues without the need to visit onsite. ShadowProtect can be configured to send Email notifications on the success or failure of a backup job.
The Email notification includes the following information:. Email Subject: Indicates that this notification is for a successful or unsuccessful back up job. Email Body: Contains the following information about the backup job. How to configure email notifications. Start the ShadowProtect Console. The host name or IP address of the outgoing SMTP server to use when sending Email notifications for example This e-mail address is being protected from spambots.
The Email address that appears in email message From field. A semi-colon separated list of Email addresses that you want to receive the notification.Eazynet #2 - Creating a bootable backup with StorageCraft ShadowProtect SPX
Optional Click Test Email to send a test message and confirm that the Email configuration is working properly. If you have trouble receiving ShadowProtect email messages on your production email server, try sending emails to an external email account such as Gmail or Hotmail. This lets you isolate the problem to ShadowProtect or the email system.
Home Connect Contact Book Support. Welcome Welcome to Warringah IT. Email To Addresses A semi-colon separated list of Email addresses that you want to receive the notification.
Customer Feedback Thanks for all your help Zac, much appreciated. Connect Enter the 6-digit PIN code provided by the technician supporting you. Your Browser Version. SMTP Port. Use SSL. Email From Address. Email To Addresses. Custom Subject Suffix.Read more about how to remove it from your computer. Open here where you can find out more on StorageCraft Technology Corporation.
The information on this page is only about version 6. Frequently, users decide to uninstall it. This is hard because performing this manually takes some knowledge regarding PCs. Here are some detailed instructions about how to do this: 1. This is a good step because Advanced Uninstaller PRO is the best uninstaller and general utility to maximize the performance of your Windows system. It's recommended to take some time to admire the program's design and wealth of features available.
Click on the General Tools category 4. Press the Uninstall Programs feature 5. A list of the applications existing on your computer will be made available to you 6.
Notice that when you select StorageCraft ShadowProtect SPX in the listsome information about the application is available to you: Safety rating in the left lower corner. Opinions by other people - Click on the Read reviews button. Technical information about the application you are about to uninstall, by clicking on the Properties button.
Click the Uninstall button. A confirmation dialog will show up. Click Next to start the cleanup. All the items that belong StorageCraft ShadowProtect SPX which have been left behind will be detected and you will be asked if you want to delete them.
Your Windows system will remain clean, speedy and able to run without errors or problems.With the release of SPX 6. You must uninstall ShadowProtect 5 and start a new chain. SPX differs from ShadowProtect in how to select which volumes to back up.
In past versions, ShadowProtect provided Disk Management --an elaborate tool to view and manage disk partitions.
In contrast, SPX automates this entire volume selection process in the backup job setup screen. For example, in the backup job screen, SPX only displays those volumes which require backups. Hidden or unknown volumes no longer appear in the list of available volumes.
The hidden partition 2 is not needed for a full restore on new hardware. Hidden Partition 1 is shown, as it can contain required Bitlocker data if the system uses that encryption service. Toggle SideBar. StorageCraft Support Community. Search instantly for topics and program messages Sign in to ask the community. ShadowProtect Windows.
Information. All ShadowProtect Windows. Follow Following Unfollow. Number of Views Number of Views 4. Number of Views 2. Number of Views 1. Don't see what you're looking for? Ask A Question. Contact Support. Partition Number. System Reserve or Recovery Partition Hidden. C: drive, Primary partition. F: drive, Primary partition.In the web page that opens, enter your contact information, and StorageCraft will email you a trial product key.
The trial version of ShadowProtect is a free day license during which you can create backups and recover files and folders.
If you want to test restoring a system volume, please enter a valid product key on the StorageCraft Recovery Environment Downloads page. Even after the trial license expires, backup images created with the ShadowProtect trial version remain compatible with any licensed ShadowProtect software. User Guide. Download the ShadowProtect installer file:. What to know about the trial The trial version of ShadowProtect is a free day license during which you can create backups and recover files and folders If you want to test restoring a system volume, please enter a valid product key on the StorageCraft Recovery Environment Downloads page Even after the trial license expires, backup images created with the ShadowProtect trial version remain compatible with any licensed ShadowProtect software Product documentation Supported Windows Operating Systems ReadMe User Guide.This article outlines how to gather and send machine diagnostics to StorageCraft Support for use in a support case.
When restoring split image files, they are named incorrectly. Hyper-v virtualbooting with 6. This article introduces an uninstall method through the diagnostic utility, DTX. This performs the same function as a manual uninstall. Stop code c is thrown during restore of Windows Server This article addresses how to fix this behavior.
After current windows updates are installed, starting the SPX service causes the computer to reboot. ShadowXafe is a host-based backup solution with the capability to backup most systems, excluding Hypervisors. To backup Hypervisors, use SPX instead. Please verify that the username and password are correct" is received. This article outlines how to enable logging for troubleshooting installation issues with StorageCraft products.
Please review this article in its entirety prior to reaching out to Support with questions. This is a short overview of how to use the logs in StorageCraft SPX to troubleshoot issues with imaging. Verify that you have sufficient privileges to install system services. Error: VSS Provider is not started. StorageCraft Shadow Copy Provider will not start, is not registered.
Errors show in the logs. This article will outline the troubleshooting necessary to attempt a manual installation of the StorageCraft snapshot driver. Toggle SideBar. StorageCraft Support Community.
Search instantly for topics and program messages Sign in to ask the community. Articles Discussions More. No articles found. Follow Following Unfollow. Related Topics. Invalid topic ID. Don't see what you're looking for? Ask A Question. Contact Support.Physical or virtual, Windows or Linux, you won't find a faster, more reliable way to recover systems and data. Like disasters, IT environments are anything but standard. Recover files and folders in minutes. Restore failed servers.
Use patented VirtualBoot technology to instantly boot a backup image into a virtual machine. ShadowProtect image-based backups arm you with multiple ways to recover. From mass deployment and configuration to automated verification and alerting, ShadowProtect will continue to protect your systems with minimal intervention required. The way to ensure you can recover systems during a site-wide or regional disaster is to have safe copies of backups in other locations that are easy to access.
To protect on-premises systems and data, we offer a cloud that's purpose-built for disaster recovery. Choose the level of protection needed, ranging from data recovery to instant full network recovery, and only you have access to the stored backups.
Protect Windows and Linux systems, whether physical or virtual, with one backup software solution. ShadowProtect supports nearly any type of disk-based storage, including OneXafe. Use the mix of production and backup storage that best meets your needs—now or in the future.
Having remote copies of backups gives you flexibility and options during a disaster. Replicate backups anywhere: a local device, remote server, co-location facility, third-party cloud, private cloud, or the StorageCraft Cloud. Move a physical or virtual system to a new machine without losing uptime, and do so regardless of your hardware choice. Learn how to prepare, protect, and recovery your company data, servers, and infrastructure with StorageCraft.
ShadowProtect fits in nearly every backup scenario we service. I would definitely recommend StorageCraft to other providers looking for a complete solution. They continue to innovate and move forward, but they have the track record, which is really important in the backup industry. Broad Hypervisor Support. Watch Now. Read our case study on how Glazerite rendered ransomware redundant thanks to ShadowProtect SPX, and saved thousands of pounds!
Learn more. Centralized Management. Windows Operating System Support. ShadowProtect Data Sheet.Important: ShadowProtect 5 does not support deduplication. Caution: If the Windows Telnet Service is installed and running on the system, please review a potential error condition in Best Practices to avoid the snapshot driver failing to install. It does not have to include the SnapShot Driver.
Otherwise, the VHDX mount fails. If this is an upgrade to an existing ShadowProtect installation, the wizard shortens this process.
ShadowProtect completes the install of the ShadowProtect agent on each of the selected endpoints. ShadowProtect can save backup files to external or network-attached drives. This third-party hardware may have its own requirements.
Please refer to the appropriate manufacturer for details. Windows Server failover cluster may use CSV, for example. Specific operating system support depends on the edition of ShadowProtect that you purchase.
1 ShadowProtect SPX Release Notes
ShadowProtect supports both bit and bit versions of many operating systems. Restores to dissimilar hardware will complete, but Windows activation will fail. Foundation Edition is tied to the hardware upon activation. The lack of hardware support and suitable device drivers may make recovery difficult. If you use Windowsmake sure you have appropriate hardware and drivers to use as your recovery target if a disaster happens.
It can, however, mount and access the file. Contemporary hard drives and SSDs ship with a byte physical sector size. Most also support the byte logical sector size. These drives are often labeled e for " Byte Sector Size Emulation". ShadowProtect supports backing up both and byte logical sector sizes. ShadowProtect will issue an error message during the restore if it encounters a mis-matched sector size. Otherwise, ShadowProtect cannot activate its license.
This is an issue as Windows bit OSes configure only bit proxy settings by default. Confirm that the proxy is configured for bit and not just bit applications. Once the Windows proxy supports both and bit applications, confirm the communication between the client and the proxy.
Use the Windows procedures to modify these settings as required. If your system has multiple boot partitions, install ShadowProtect on each of the bootable Windows partitions.