Due to high volumes, response times in the community may be delayed over the next few days. Please refer to our self-help content for additional assistance. Thank you! Microsoft Support. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. The computer then immediately shut down and restarted. Upon restart, Windows was not rebooted and instead the following showed up:. The error message that you're getting could be a sign of a hardware problem.

Therefore, we recommend that you reach out to your computer manufacturer, so they can advise you on what's the best thing to do to resolve the issue. Kindly visit this page for help on how to get your computer manufacturers' contact information.

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Yes No. Sorry this didn't help. Thanks for your feedback. October 6, Due to high volumes, response times in the community may be delayed over the next few days. Please advice how I can fix this issue without deleting all my data on the hard drive.

This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Ramon Imp Microsoft Agent. Hi Yosef, The error message that you're getting could be a sign of a hardware problem. Let us know if you have other questions. Thanks for marking this as the answer. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. How satisfied are you with this response?Login or Sign Up. Logging in Remember me. Log in. Forgot password or user name? Cannot find required map name. Posts Latest Activity. Page of 1. Filtered by:.

efi shell version 2 31 cannot find required map name fix

Previous template Next. Cannot find required map name March 24,PM. I wanted to move my Hometroller-SEL to a new location, so through the drop down menu, I picked shutdown system to turn it off instead of just pulling the plug. What can I do to fix it? From what I remember, I am running the latest plugins for zwave, sdj-health, and Push notification Thanks. Tags: boot problemshell. March 24,PM. Some how your system is corrupt.

A zip file will be downloaded to your computer that you can save as a backup.

efi shell version 2 31 cannot find required map name fix

With a Keyboard, mouse, and monitor connected to the SEL, power cycle the system. When prompted to select a boot option, select restore and follow the prompts. Select the backed up zip file and your configuration will be restored. Comment Post Cancel. March 25,AM. I was able to get it to work again. I found a page that said to type exit to get out of it.

I did that and it booted normally. Everything works now. Good find. That was a lot easier that why I suggested. February 8,PM. This saved my bacon! Yes No. OK Cancel.Due to high volumes, response times in the community may be delayed over the next few days. Please refer to our self-help content for additional assistance. Thank you! Microsoft Support. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Hopefully someone can help and explain how to fix this in layman terms. The other day I switched on my PC which runs Windows 10 to find a black screen displaying the following I have googled it and found videos on YouTube but none of them explains how to get my pc back in working order in a way I can understand and rectify!

Refer to the section " Installing Windows 10 using the media creation tool " in the above article for creating the tool. Refer the link for reference:. I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

efi shell version 2 31 cannot find required map name fix

Did this solve your problem? Yes No. Sorry this didn't help. Thanks for your feedback. I deleted my windows 10 and i wanted to download windows 7 and when i start it go to the shell 2. October 6, Due to high volumes, response times in the community may be delayed over the next few days.

Windows not starting up. Instead: EFI shell version 2.31 - map: cannot find map name.

Hazlehurst 5. EFI Shell version 2. I am getting very frustrated as the computer is used a lot by everyone!

UEFI Boot - How to Boot from CD's/DVD's/USB's

Please can someone help! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question We do understand your concern and we will be happy to help you regarding this. After this complete the repair and see if you are able to boot in to your computer. Thank you. Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response?

In reply to A. User's post on March 15, Help us help you! Cancel Get Started.Jump to content. You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Featured Deal: Get started in artificial intelligence with this online course deal. Posted 06 December - PM. Posted 07 December - AM. CPU: Intel iK 5.

efi shell version 2 31 cannot find required map name fix

Posted 07 December - PM. The program isn't reading that I even have a hard drive plugged in. I've checked the cables and tried several times, still nothing. Something else I notice when I turn the device on.

A methodical slow clicking noise comes out of the hard drive for five seconds or so. Posted 08 December - PM. Most likely the clicking sound you're hearing is the dreaded "click of death", which is terminal. The best suggestion is the one made, to be able to double-check the drive in another system, or using a USB adapter, however you can test by disconnecting the data cable from the drive, then powering the system up.

If the drive still gives the cyclic click, it's gone. If it seemed to run normally with only power connected, then testing with the diagnostic in another system would be warranted. Posted 10 December - AM. If you hear the clicking sound from your drive, the drive is failing. Please follows Platypus's instruction and posts back your result. Thanks all, hard drive ended up being dead.

Got a new one installed and I'm up and running again. Thanks a million! Community Forum Software by IP. Javascript Disabled Detected You currently have javascript disabled. Register a free account to unlock additional features at BleepingComputer. Welcome to BleepingComputera free community where people like yourself come together to discuss and learn how to use their computers.

Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in.

Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site. Click here to Register a free account now! Hard disk error. Please log in to reply. Posted 06 December - PM I woke up this morning and my hard drive wouldn't boot. I tried unplugging and replugging the device, going into bios an resetting to default boot options, running a repair through windows disk, and messing with other bios options, but I just keep getting the same error EFI Shell version 2.Due to high volumes, response times in the community may be delayed over the next few days.

Please refer to our self-help content for additional assistance. Thank you! Microsoft Support. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. This is a common indicator that your motherboard or hard disk encountered a critical error. For us to determine whats causing this, provide information on the following:. Power On Self Test what are the software, Apps that you recently installed? What have you done so far to rectify this?

For now, before we go to a more in-depth troubleshooting, we suggest following this article on how to recover if your PC is not booting.

Follow use installation media to restore or reset your PC. Did this solve your problem? Yes No. Sorry this didn't help. Thanks for your feedback. October 6, Due to high volumes, response times in the community may be delayed over the next few days. Joser Rodriguez. I have the same question Roberto Ven Microsoft Agent. Hi Joser, This is a common indicator that your motherboard or hard disk encountered a critical error. We look forward to your response. All the best. Thanks for marking this as the answer.

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? This site in other languages x.Menu Menu. Search Everywhere Threads This forum This thread. Search titles only. Search Advanced search…. Everywhere Threads This forum This thread. Search Advanced…. Log in. Category 1 Category 2 Category 3 Category 4.

Support UI. X Donate Contact us. New posts Trending Search forums. What's new. New posts New profile posts Latest activity. Current visitors New profile posts Search profile posts Billboard Trophies. Motherboard saying that it cannot find required map name.

Thread starter ansen99 Start date Jun 26, Sidebar Sidebar. Forums Hardware Motherboards. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.

Status Not open for further replies. Previous Next Sort by votes. Jun 26, 1 0 4, 0. I have the Msi a-g43 and the problem happened when i turned on msi fast boot. Is the motherboard Dead? And what can i do? Thanks for any help or suggestions. Dec 2, 36,7, Have you tried resetting the cmos via jumper or button on the motherbd? The location can be looked up in your manual. After you reset the cmos, please enter the bios and check setting, esp sata mode since the default might not be what it was when you installed windows.

And windows wont boot if its in the wrong mode. May 18, 4, 1 26, Go back into BIOS and turn fast boot off.Menu Menu. Search Everywhere Threads This forum This thread. Search titles only. Search Advanced search….

Everywhere Threads This forum This thread. Search Advanced…. Log in. Category 1 Category 2 Category 3 Category 4. Support UI. X Donate Contact us. New posts Trending Search forums. What's new. New posts New profile posts Latest activity. Current visitors New profile posts Search profile posts Billboard Trophies. Thread starter TLayed Start date Nov 7, Sidebar Sidebar. Forums Hardware Systems. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.

Previous Next Sort by votes. TLayed Reputable. Mar 16, 31 0 4, 0. I've check and the HDD "appears" to be plugged in so I dont see that being the problem.


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